Why do you require guest verification?

As licensed short-term rental operators in family-friendly neighborhoods, we follow structured compliance and safety standards. Verification helps us operate responsibly and maintain strong neighborhood relationships.

What is Truvi?

Truvi is a secure third-party guest verification system used by professional vacation rental operators. It verifies identity and allows us to extend a guest damage waiver.

Is my information secure?

Yes. Truvi uses encrypted technology, and your information is handled securely. We do not manually store sensitive documentation.

Is this required for all guests?

Yes. The verification process is applied consistently to every reservation without exception.

Why is this necessary if I already booked through VRBO?

Booking platforms do not directly provide full host property damage coverage. Verification allows us to extend additional protection and maintain professional operating standards.